Organisations purchase business tools through a software selection process or tender, focusing on the functional capabilities of the software. The supplier provides a demo, but the fit with the organisation in terms of structure and culture is often not tested, which can lead to implementation problems, such as employee acceptance and integration into current processes.

Balance 4 Business offers an approach that provides additional assurance on the purchase of the software by creating three moments of decision, where you can choose based on the assurance you have obtained. The three moments of purchase are:

• impact analysis to assess your organisation’s bottlenecks and adaptability,
• process analysis for integration and user acceptance and
• practice analysis for financial underpinning and vendor collaboration.

Prior to your ICT investment, B4B gives you insight into functional fit, innovative capabilities, maturity of ICT use by employees, support, payback time and vendor suitability.